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How We Protect Your Privacy

Your account, payment details and gaming history stay private and secure with tellobet.

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tellobet How We Protect Your Privacy
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Reach Our Privacy Team

Email Support Send a privacy question to our support team at privacy@tellobet.
Live Chat Open your account and use the live chat widget in the lobby to ask…
Account Settings Visit Settings → Privacy inside your account dashboard to see what data we hold…
HOW WE HANDLE IT

Data Security and Your Rights

Encryption Standard

All data in transit — from your login to your DANA deposit — travels over TLS 1.3 encrypted channels. Stored data is encrypted at rest using industry-standard protocols so only authorised staff can access it.

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS details are never stored in our main database. Our payment partners hold and encrypt them separately, and we only receive confirmation that a transfer cleared.

Access Request Process

Write to [email protected] with your account email and we'll send you a complete export of your data — profile, game history, payment records — within 10 business days.

Data Retention

We keep your account and payment history for as long as your account is active. After you close your account, we retain records for five years to comply with local financial regulations.

Third-Party Sharing

We share data only with payment processors, fraud-detection services and legal authorities when required by law. We never share your gaming data or email with advertisers.

Cookie and Tracking

Our site uses essential cookies to keep you logged in and functional cookies to understand how you navigate the lobby. You can disable non-essential cookies in your browser settings without affecting your account.

Privacy Questions We Hear Often

You can request data deletion after your account is closed, but we retain transaction records for five years to meet local law. Account-identifying details like your name and email can be removed upon request; send the request to [email protected] and we'll process it within 10 business days.

Your DANA, OVO, GoPay or QRIS login details never reach tellobet's servers. You enter them directly into our payment partner's encrypted gateway, and we only receive a confirmation that your deposit cleared. Your account balance updates instantly, but we never store your payment credentials.

No. We never sell your contact details to marketers or third-party platforms. We use your email and phone only to verify your account, send withdrawal confirmations and notify you of policy changes. You can turn off promotional emails in your Settings at any time.

Yes. Log in to tellobet, go to Settings → Account History to view your login dates, deposit and withdrawal records, and game sessions. You can also request a full data export by emailing [email protected]; we'll send it within 10 business days.

We monitor withdrawals, login locations and deposit patterns to catch fraud early. If we flag unusual activity, we'll notify you via email or SMS and may ask for extra verification before processing a withdrawal. We never share your security alerts with other platforms.

Payment records are retained for five years after the transaction to comply with local financial reporting rules. Your account profile stays as long as your account is active. After you close your account, we keep anonymised records for fraud prevention and legal compliance.

Yes. Essential cookies (login, security) cannot be disabled because they keep your account safe, but you can turn off functional and analytical cookies in your browser settings. Disabling them won't affect your ability to access the lobby or make deposits via DANA, OVO, GoPay or QRIS.